- Business Games
- Influencing/Negotiation
- Communication
- Gaining Commitment / Participation
- Presentation Skills
- Report Writing
- Time Management
- Managing People
- Leadership
- Team Building
- Facilitating Change / Creative Thinking
- Conflict Resolution
- Running effective meetings
- Business Strategy
- Organisational Development
- Financial Awareness
- Project Management
- Change Management
- Implementing Culture Change
conflict resolution and negotiation training
Conflict Resolution
| If you are interested in: | what is conflict resolution conflict resolution team building games conflict resolution and negotiation training conflict or dispute resolution training |
Then this course will meet your requirements.
Course length: 1 day
- Identifying the root causes of conflict
- Being able to recognise the behaviours and triggers that lead to confrontation
- Recognising and understanding the impact of language and body language
- Techniques to defuse and de-escalate situations
- Identifying and implementing strategies to prevent conflict in the work place
- Knowing the Health and Safety issues regarding violence and aggression in the work place
Our Commitment
We will take feedback from each delegate to enable you to track the business benefits of training. The feedback forms can include:
- The clarity, enthusiasm and ability of the Tutor
- If the course exceeded expectations
- Action plans and commitments to improve personal performance
- Relevance to the job
This will be immediately forwarded to each delegate and the Training Manager on completion of each course.
At Clearly Training we believe that to maximise the benefits of training there has to be a change in knowledge, behaviour, attitudes or actions as an output from training. Therefore we offer a “follow up” service to delegates. This can be a telephone conversation or email with the course tutor to discuss how successfully the delegate has been able to implement their actions that they committed to as a result of a course. These sessions offer the delegate the opportunity to discuss issues with an independent coach who can offer support and ongoing advice.
Training Materials
On all Clearly Training courses delegates will be given a ring binder containing a copy of the presentation materials together with any relevant exercises or examples.
Conflict Resolution
| If you are interested in: | what is conflict resolution conflict resolution team building games conflict resolution and negotiation training conflict or dispute resolution training |
| Course length: | 1 day |