General Retailing Business Game

Our general retailing business game is suitable for any high street retailer that wants to improve the financial awareness and commerciality of its team. From shop supervisors to regional managers, hundreds of retail team members have benefitted from using our general retailing business game.

Below are details of one of our general retailing business game assignments.

Client Requirements: Our client wanted an interactive and engaging Financial & Commercial Awareness Course to train regional managers and managers from their manufacturing facility. The delegates were about to be given more responsibility for using and interpreting financial information.

Course details:

The game our client chose was a one day event. The course programme consisted of a short financial awareness session followed by the reinforcing and extension of the learning through participating in the game.

Throughout the programme our client’s own management accounts were used in the debriefs to ensure the delegates could use the learning to relate back to the real documents they were using at work. In addition the published accounts of the our client group were shown to the delegates so that they could see how the information they were to receive contributed to the information shown to the shareholders.

Game Details:

The game was played by four teams of 4 players (16 delegates in total). So far over 100 delegates have attended the programme since the programme started. Each team was responsible for running a business consisting of four shops of varying sizes.

They had to make quality decisions, such as the number of staff to employ, food quality, range and opening hours. They then submitted their decisions to our team who fed them in to our programme to determine their level of sales. In addition teams were allowed to expand their range of shops by bidding against each other for new units that became available each round.

The teams also had the ability to manage their cash position to make the business more flexible and were faced with the problems of trying to manage receipts from customers, payments to landlords and payments to suppliers. At the end of each round the teams produced a Profit & Loss Account to assess their progress.

Course Coverage:

  • Profit & Loss Accounts (Income Statements)
  • Balance Sheets
  • The Accruals Principle & Depreciation
  • Basic interpretation of accounts including Gross & Operating Margins
  • The importance of getting the customer offering right
  • Cash management & its impact on the business
  • The impact of competition in the market
  • Budgeting & Budgetary Control
  • Basic variance analysis

Return on Investment:

The initial course feedback from delegates gave a 100% satisfaction rating on the programme’s aims of improving the engagement with Financial Information. Following the course the managers felt confident that they were ready to start using the financial information that was to be provided by the business.

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